WAKU Care Documentation

Find your path

For Asset Operators

You operate devices and want to track them, run maintenance, and capture incidents in your own Workspace. Get started →

For Manufacturers

You build devices and support your customers after delivery — managing their installations and coordinating service. Get started →

For Service Teams

You maintain devices on behalf of clients — coordinating technicians, planning visits, and documenting field work. Get started →

Explore the Documentation

Devices

Register and organize your equipment. Group devices into deployments, track models, and use QR codes for quick access. Learn more →

Work Orders

Document every piece of work performed on your devices — from scheduled maintenance to ad-hoc repairs. Learn more →

Cases

Capture incidents, anomalies, and improvement suggestions. Use templates for common problems and track resolutions. Learn more →

Inventory

Manage spare parts, track stock levels, and record which parts are assembled into which devices. Learn more →

Strategies

Automate your maintenance scheduling with time-based, usage-based, or anomaly-based strategies. Learn more →

Customer Portal

Let your end-customers report issues directly via a public portal — no account needed. Learn more →