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Adding Content
Smart search searches not only master data but also your knowledge content: uploaded files, cases, and more. This page explains which content is included and what to keep in mind when adding it.
What content is searched
Section titled “What content is searched”| Content | Source |
|---|---|
| Documentation | Files attached to device models (manuals, datasheets, etc.) |
| Cases | Existing cases including descriptions (also semantic search) |
| Devices | Devices matching the query |
| Spare parts | Matching spare parts from master data |
Content from the Knowledge Hub — in particular files attached to device models — thus forms a searchable knowledge base that also feeds the proposals in cases.
Adding content
Section titled “Adding content”You add searchable content by, for example, attaching files to a device model or documenting cases. Once the content is processed, it appears in search results.
Processing time
Section titled “Processing time”Newly added files are not immediately available in search. The content must first be prepared (indexed), which can take some time.